Club Leisure Group

Club Leisure Group

Club Leisure Group incorporates a variety of points-based leisure and accommodation products structured around the specific needs of its customers. Since its establishment in 1990, Club Leisure Group has become one of the world’s largest leisure management companies, operating across five continents. The Group has a portfolio currently valued at over R5,5 billion and is led by directors with more than 60 years of collective experience.

Club Leisure Group creates, designs, finances and administers a host of worldwide vacation clubs, holiday resorts and hotels. It provides a variety of related services including property development, resort management, membership and vacation property sales, holiday and travel reservations, as well as financial services and asset management.

The Group consciously adopts a business philosophy of surpassing the ever-changing leisure expectations of its members and partners. Products are strategically designed to enhance each holiday experience, resulting in a “Partners for Life” philosophy. The leisure consumer of today is more discerning, sophisticated and demanding than ever before and it is the Group’s ongoing objective to continually enhance services to exceed expectations, thereby achieving and elevating loyalty year after year. Successful long-term relationships with its members, partners and staff are paramount to the Club Leisure Group and new leisure products are continuously being developed to closely match emerging markets, the latest trends and the current economic climate. The Group employs more than 2 200 personnel worldwide, providing most services in multiple languages to more than 200 000 vacation property and club members. The unyielding support structure of Club Leisure Group comprises an extensive administrative and operational infrastructure which includes the entire spectrum of industry services including: product acquisition, marketing, sales, technology, reservations, resort development, and resort and club management.

COMPANY STATISTICS / DEMOGRAPHICS / HISTORY 

Founded: 1990
Founding members: Stuart J Lamont, Anthony N Ridl
Employees: 2 200+
Branches: Spread across Africa, Europe and the United Kingdom
Trade affiliations: Vacation Ownership Association of South Africa, Organisation for Timeshare in Europe, American Resort Development Association, Australian Timeshare Holiday Ownership Council, New Zealand Holiday Ownership Council, International Air Transport Association, Fedhasa and the Durban Chamber of Commerce

BUSINESS & FINANCE
Financial year-end: 31 December
Approximate market share: 40%
Holding company: Club Leisure Holdings (Pty) Ltd
Subsidiaries: Club Leisure Group (Pty) Ltd, Club Leisure Sales (Pty) Ltd, Club Leisure Management (Pty) Ltd, First Resorts Management (Pty) Ltd, Club Leisure, Development (Pty) Ltd, Club Leisure Administration (Pty) Ltd
Bank: Absa, First National Bank, Standard Bank
Current customer base: 200 000

NATURE OF BUSINESS
Activity: Engaged in the leisure industry, vacation club management, resort and hotel management, sales, marketing, reservations, financing and asset management
Products/services offered: Vacation clubs, central reservations, club resort and hotel management, information technology, property development and acquisitions, developer and marketing agency support, communication and sales, a registered credit provider

CONTACTS & REWARDS
Joint ventures: SA Army Foundation (Rainbow Holiday Club), Development Trust for members of the SAPS (Offbeat Holiday Club), RCI, Club Leisure Management, Club Leisure Development (Pty) Ltd

TRAINING & CSI
Training programmes: Provide opportunities to school-leavers by designing and conducting an inhouse educational tourism programme, offer sales and management courses
CSI initiatives: Assists local underprivileged communities, AIDS orphanages, environmental preservation organisations and Christel House

EMPOWERMENT STATUS
Black Empowerment Level:
Total staff: 80%

FAST FACTS 

1 | Founded in 1990

2 | Leader in its field – operating across five continents

3 | Services a membership base in excess of 200 000

4 | Develops and manages 16 Vacation Clubs

5 | Operates via 36 branches across the world

Skills

Posted on

November 19, 2013

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